At Everbest Media Sdn. Bhd., we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return and exchange policy. Items may be returned within 30 days of purchase for a full refund or exchange, provided they are in their original condition with tags attached. Please note that shipping fees are non-refundable. To initiate a return or exchange, please contact our customer service team at [contact information] for further assistance. Thank you for shopping with Everbest Media Sdn. Bhd.